Contact InstaPayDirect

Effective date: 2026-08-31

General inquiries, privacy requests, and opt-outs

Mail:

InstaPayDirect
Mailing address available upon request

Subject lines we route automatically

UNSUBSCRIBE — remove from marketing communications. See Unsubscribe.
Do Not Sell Request — opt out of sale/sharing of personal information. See Do Not Sell.
California Privacy Request — CCPA/CPRA rights. See California Privacy Notice.
GLBA Opt-Out — opt out of nonaffiliated third-party sharing for joint marketing.
Revoke Credit Authorization — revoke credit-pull authorization for future inquiries. See Credit Authorization.
Withdraw E-Consent — withdraw consent for electronic communications. See E-Consent.
Paper Copy Request — request paper copies of disclosures.
Update Contact Information — change your email, phone, or address on file.
Data Rights Request — non-California state privacy law requests.

Lender questions

InstaPayDirect is not a lender. Questions about a specific loan offer, the status of a funded loan, payment due dates, or collections must be directed to the lender that approved your request, not to InstaPayDirect. We do not have access to lender account information.